Skip to main content

Emergency room (ER) services

When a medical emergency strikes you or a loved one, you need care you can count on—and you need it as quickly as possible.

We can help.

Patient safety

Emanate Health goes to great lengths to protect every single patient and staff member. These safety protocols are in place across our health care system:

Should you go to the urgent care center or the emergency room? Test your knowledge here.
Reviewed 8/1/2024

Emergency room or urgent care?

Emergency rooms (ERs) and urgent care centers serve very different purposes. When you need medical care right away, it helps to know which one is the better choice. This true-false quiz can help you learn the difference between them.

True or false: The main difference between an urgent care center and an ER is size.

False. The biggest difference between an urgent care center and an ER is the type of cases they can handle. When people have a condition that is life-threatening or could cause disability, they should go to the ER. If the problem is not that serious, urgent care may be a better choice.

True or false: Urgent care can be a good option if you have a health concern but can't get in to see your doctor quickly enough.

True. Urgent care centers can deal with minor illnesses like colds, the flu, earaches, sore throats and low-grade fevers. They can also handle non-life-threatening injuries, such as sprains, bruises, minor broken bones or minor eye injuries.

True or false: Both urgent care centers and ERs are open 24 hours a day, 7 days a week.

False. ERs are open 24/7. Urgent care centers may be open 7 days a week, but with more limited hours that vary from location to location. Call ahead if you're unsure of an urgent care center's hours.

True or false: It's cheaper to be treated at an urgent care center than at an ER.

True. You're also likely to be seen and treated more quickly at an urgent care center. That's because urgent care centers see people on a 1st-come, 1st-served basis. ERs, on the other hand, treat patients based on the seriousness of their conditions.

True or false: If you or someone else has chest pain that lasts more than a few minutes, you should drive to an ER.

False. Call 911 instead. Chest pain is the most common symptom of a heart attack, and a heart attack is always an emergency. But don't drive to the ER—the condition could get worse on the way. Call 911 for immediate medical help.

Call 911 if:

  • You're unsure that you're facing an emergency.
  • The condition threatens life or limb.
  • The person could get worse on the way to the hospital, or traffic is an issue.
  • Moving the person could cause further injury.

Sources
  • Everyone who comes to Emanate Health is required to wear a mask and is temperature screened for COVID-19.
  • Our waiting areas, including those in our Emergency Departments have seating placed 6 feet apart, to enforce social distancing.
  • All suspect coronavirus patients who come to the ER are placed in a separate area while they wait for further care.
  • Our admitted COVID-19 patients are placed in isolation units on different floor from everyone else and transported in separate elevators.
  • We are limiting guests from visiting our hospitals and limiting access to entrances from our hospitals to keep everyone safe.

Learn more about our new safety protocols.

Here's a look at what we offer.

Expert ER staff

Every Emanate Health ER is open 24/7 and staffed with highly trained doctors who can treat traumas and all other serious medical problems.

Convenient ER locations

Emanate Health's ER services are offered at the following locations:

Features:

Should you go to the urgent care center or the emergency room? Test your knowledge here.
Reviewed 8/1/2024

Emergency room or urgent care?

Emergency rooms (ERs) and urgent care centers serve very different purposes. When you need medical care right away, it helps to know which one is the better choice. This true-false quiz can help you learn the difference between them.

True or false: The main difference between an urgent care center and an ER is size.

False. The biggest difference between an urgent care center and an ER is the type of cases they can handle. When people have a condition that is life-threatening or could cause disability, they should go to the ER. If the problem is not that serious, urgent care may be a better choice.

True or false: Urgent care can be a good option if you have a health concern but can't get in to see your doctor quickly enough.

True. Urgent care centers can deal with minor illnesses like colds, the flu, earaches, sore throats and low-grade fevers. They can also handle non-life-threatening injuries, such as sprains, bruises, minor broken bones or minor eye injuries.

True or false: Both urgent care centers and ERs are open 24 hours a day, 7 days a week.

False. ERs are open 24/7. Urgent care centers may be open 7 days a week, but with more limited hours that vary from location to location. Call ahead if you're unsure of an urgent care center's hours.

True or false: It's cheaper to be treated at an urgent care center than at an ER.

True. You're also likely to be seen and treated more quickly at an urgent care center. That's because urgent care centers see people on a 1st-come, 1st-served basis. ERs, on the other hand, treat patients based on the seriousness of their conditions.

True or false: If you or someone else has chest pain that lasts more than a few minutes, you should drive to an ER.

False. Call 911 instead. Chest pain is the most common symptom of a heart attack, and a heart attack is always an emergency. But don't drive to the ER—the condition could get worse on the way. Call 911 for immediate medical help.

Call 911 if:

  • You're unsure that you're facing an emergency.
  • The condition threatens life or limb.
  • The person could get worse on the way to the hospital, or traffic is an issue.
  • Moving the person could cause further injury.

Sources
  • Full-service ER
  • Approved by Los Angeles County as a pediatric ER facility

Emanate Health Queen of the Valley Hospital Emergency Department Parking Information

  • Emergency Department patients can now park for free in the 1135 Medical Arts Building parking lot adjacent to the Queen of the Valley Hospital Emergency Department. Parking will be validated at the Security Desk inside the Emergency Department
  • Reminder: Please do not lose your ticket
  • Free valet parking is available Monday-Friday from 8:30 a.m.-4:30 p.m. at the hospital Main Entrance
  • If you have further questions, please call Emanate Health Queen of the Valley Hospital at 626.962.4011

Features:

Should you go to the urgent care center or the emergency room? Test your knowledge here.
Reviewed 8/1/2024

Emergency room or urgent care?

Emergency rooms (ERs) and urgent care centers serve very different purposes. When you need medical care right away, it helps to know which one is the better choice. This true-false quiz can help you learn the difference between them.

True or false: The main difference between an urgent care center and an ER is size.

False. The biggest difference between an urgent care center and an ER is the type of cases they can handle. When people have a condition that is life-threatening or could cause disability, they should go to the ER. If the problem is not that serious, urgent care may be a better choice.

True or false: Urgent care can be a good option if you have a health concern but can't get in to see your doctor quickly enough.

True. Urgent care centers can deal with minor illnesses like colds, the flu, earaches, sore throats and low-grade fevers. They can also handle non-life-threatening injuries, such as sprains, bruises, minor broken bones or minor eye injuries.

True or false: Both urgent care centers and ERs are open 24 hours a day, 7 days a week.

False. ERs are open 24/7. Urgent care centers may be open 7 days a week, but with more limited hours that vary from location to location. Call ahead if you're unsure of an urgent care center's hours.

True or false: It's cheaper to be treated at an urgent care center than at an ER.

True. You're also likely to be seen and treated more quickly at an urgent care center. That's because urgent care centers see people on a 1st-come, 1st-served basis. ERs, on the other hand, treat patients based on the seriousness of their conditions.

True or false: If you or someone else has chest pain that lasts more than a few minutes, you should drive to an ER.

False. Call 911 instead. Chest pain is the most common symptom of a heart attack, and a heart attack is always an emergency. But don't drive to the ER—the condition could get worse on the way. Call 911 for immediate medical help.

Call 911 if:

  • You're unsure that you're facing an emergency.
  • The condition threatens life or limb.
  • The person could get worse on the way to the hospital, or traffic is an issue.
  • Moving the person could cause further injury.

Sources
  • Full-service ER
  • Urgent care for medical emergencies that are not life-threatening, as well as imaging and diagnostic care

Features:

Should you go to the urgent care center or the emergency room? Test your knowledge here.
Reviewed 8/1/2024

Emergency room or urgent care?

Emergency rooms (ERs) and urgent care centers serve very different purposes. When you need medical care right away, it helps to know which one is the better choice. This true-false quiz can help you learn the difference between them.

True or false: The main difference between an urgent care center and an ER is size.

False. The biggest difference between an urgent care center and an ER is the type of cases they can handle. When people have a condition that is life-threatening or could cause disability, they should go to the ER. If the problem is not that serious, urgent care may be a better choice.

True or false: Urgent care can be a good option if you have a health concern but can't get in to see your doctor quickly enough.

True. Urgent care centers can deal with minor illnesses like colds, the flu, earaches, sore throats and low-grade fevers. They can also handle non-life-threatening injuries, such as sprains, bruises, minor broken bones or minor eye injuries.

True or false: Both urgent care centers and ERs are open 24 hours a day, 7 days a week.

False. ERs are open 24/7. Urgent care centers may be open 7 days a week, but with more limited hours that vary from location to location. Call ahead if you're unsure of an urgent care center's hours.

True or false: It's cheaper to be treated at an urgent care center than at an ER.

True. You're also likely to be seen and treated more quickly at an urgent care center. That's because urgent care centers see people on a 1st-come, 1st-served basis. ERs, on the other hand, treat patients based on the seriousness of their conditions.

True or false: If you or someone else has chest pain that lasts more than a few minutes, you should drive to an ER.

False. Call 911 instead. Chest pain is the most common symptom of a heart attack, and a heart attack is always an emergency. But don't drive to the ER—the condition could get worse on the way. Call 911 for immediate medical help.

Call 911 if:

  • You're unsure that you're facing an emergency.
  • The condition threatens life or limb.
  • The person could get worse on the way to the hospital, or traffic is an issue.
  • Moving the person could cause further injury.

Sources
  • Full-service ER
  • Fast heart attack care

Our ER is faster than any other hospital in the East San Gabriel Valley for treating cardiac arrest. It's earned us a designation by Los Angeles County as a STEMI (ST-segment elevation myocardial infarction) Receiving Center.