Connecting with virtual visits
We recognize the importance of connecting with loved ones during your healing process. We encourage you to connect with loved ones through phones and tablets, using video chat apps.
Every reasonable effort will be made to support patients to connect with loved ones through virtual visits!
If you do not have access to a smartphone or tablet, Emanate Health has iPads for use. Please ask your nurse for more information so that you may virtually visit with your loved ones.
Step 1: Find an app
If your device has a camera you may have an app already installed to connect with your loved ones. If your personal device does not have an app already installed, you can download one of the apps listed below to connect with loved ones.
You and the person you are trying to connect with must use the same app.
If you have an Apple device you may have the FaceTime app installed.
If you have an Apple device you may have the Google Duo app installed.
Send messages or video chat through Facebook's messaging app.
Join and host video meeting rooms with your friends and family.
Make video calls, phone calls or send messages through your Google account.
Use Skype to make phone or video calls.
Step 2: Connect to Wi-Fi
Go to your device settings and click Wi-Fi. Select to join CVHP-Guest Network.
Step-by-step device and app instructions
If you have the person's phone number or email address already saved in your contacts, tap the plus button (+). Start typing the person's name and select the name when you see it appear.
If you do not have the person's contact information stored in your contacts, type the person's phone number or email address in the "To" field and then tap the "return" button.
Once your contact is in the "To" field, tap the phone icon to make a voice only call, or tap the camera icon to video chat.
Tap on "search contacts or "dial."
If you have the person's phone number or email address saved in your contacts, begin to type the person's name and select the name when you see it pop up.
If you do not have the person's contact information stored in your contacts, type in their phone number or email address and click the phone number below.
Once you select their name, you can select voice, video or message.
If your only option is to "invite" the person you are trying to connect with then they do not currently have the Google Duo app installed on their device.
If the other person has Facebook:
If the person you are contacting has Messenger already, they are able to create a room and send you a link (have the person send the link to your phone or email address).
You will need to download the app and create an account or log into your current account.
Once you receive the link, click and you will be entered into a Messenger room.
If you have Facebook:
Log into Facebook and click on People.
If you are Facebook friends with the person, you may click on their name and click the video button.
If you are not Facebook friends with the person, you will need to click on "Create room" and share the link to the person's phone number or email address.
Log into Google Hangouts.
Click on green plus button (+) and enter the name, phone number or email address of the person you are contacting.
Log into Skype.
Click on the video button then click "Share." You can send this link to the person's phone number or email address.