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Hospital Visitation Guidelines

Emanate Health is committed to keeping those in our care safe. We also understand how important it is to be able to visit those you care about. Our visitation guidelines are designed to ensure the health and safety of our visitors and patients.

Masking in Health Care Facilities

In accordance with the latest order from the County of Los Angeles Department of Public Health, all unvaccinated visitors are recommended to wear a respiratory mask in all patient care areas and where patients can be anticipated.

For the latest information and resources on masking, vaccine, or testing requirements, please visit the California Department of Public Health and Los Angeles County Department of Public Health websites.

Hospital Visitor Policy

Visiting hours are Monday through Friday: 5:30 a.m. to 8 p.m.
Saturday & Sunday: 6:30 a.m. to 8 p.m.

  • Visitors must be 16 years or older.
  • Exceptions will be made for patients that are in end-of-life situations, pediatrics (less than 17 years old) or patients that are disabled and require the presence of a caregiver.
  • Admitted inpatients may have 2 visitors at a time
  • Patients in the Emergency Department may have 2 visitors at a time
  • Surgical/Procedure Patients may have 1 visitor while undergoing the surgical/procedure process and if admitted will follow current policy for inpatients.
  • Adult critical care units allow visitors 24 hours a day. Exception: only 1 visitor is allowed between 7 – 8 a.m. and 7 – 8 p.m.
  • Patients coming for a test or procedure may have 1 visitor accompany them.
  • The Labor & Delivery & Mother-Baby Care Unit will allow 2 support persons.
  • NICU will allow 1 parent to visit at a time.
  • The Pediatric Unit allows 2 visitors during normal visiting hours and 1 overnight visitor.
  • Visitors are encouraged to stay in the room with the patient whenever possible.
  • Patients with COVID-19 will be allowed visitors as long as they wear full protective personal equipment (PPE).
  • Common areas, including the waiting rooms, lobbies and cafeterias will be open to hospital visitors that meet visitor requirements.
  • Visitors may not eat in patient rooms.
  • Emanate Health will continue to provide alternative methods for patients to connect with loved ones, including FaceTime and phone calls.

Visitors with any of the following symptoms should use alternative methods to communicate with their loved ones: fever, runny nose, cough and/or diarrhea.

Last updated March 12, 2024